How can I train my staff for better customer service?

Training staff for better customer service is essential for a successful kebab restaurant. Here are some strategies:

• Comprehensive Training Programs: Implement programs that cover menu knowledge, customer interaction, and conflict resolution.
• Role-playing Scenarios: Use role-playing to prepare staff for various customer interactions and improve their response skills.
• Regular Feedback: Provide constructive feedback and recognize good performance to motivate staff.
• Encourage Teamwork: Foster a collaborative environment where staff support each other in providing excellent service.

According to a report by the Training Industry, effective training can increase employee retention rates by up to 50%.

For more training resources, check out the National Restaurant Association’s training programs.